
Hikmet Ersek, chief executive officer of Western Union Holdings Inc., a US-based global money transfer company, is not willing to write-off cash transfers in a hurry despite technological advances. The company’s net profit fell 14% to $212 million (around Rs.1,270 crore) in the March quarter from $247 million a year ago, as traditional money transfer routes face competition from new digital and mobile products. But Western Union, too, Ersek said in an interview on Tuesday, is slowly but surely embracing digitization by allowing people in India, for instance, to receive remittances from the US and the UK directly into their bank accounts instead of as cash transfers.